Complaints

If you wish to register a complaint, please write to Libra Insurance Brokers, 18 Barkat House, 116-118 Finchley Road, London, NW3 5HT, United Kingdom or telephone +44 (0) 208 903 9955 / 6655, or email us at complaints@librainsure.com.

A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 023 4 567.